1. Validity
1.1 We supply goods exclusively in accordance with the following Terms of service which form the basis of all agreements concluded with us concerning the goods provided on our website.
1.2 If these terms and conditions of business refer to consumers, these are natural persons who have not placed an order for commercial, independent or professional reasons. Traders are natural or legal persons or private companies with legal capacity who place orders for commercial, independent or professional reasons. Customers within the meaning of these terms and conditions of business are both consumers and traders.
1.3 If weekdays are indicated as deadlines, these are understood to be all weekdays with the exception of Saturdays, Sundays and statutory public holidays applicable to where
our registered office is located- Slovenia.

2. Possibility of saving and inspection of the contractual text
2.1 We keep these Terms of service and the other contractual provisions in retrievable form together with the details of your order during the
ordering process. You can archive this information, by downloading the Terms of service, and using your browser function, saving the data summarised in the order process, or by waiting for the automatic order confirmation which we will send to your e-mail address you have provided after completing of your order. This order confirmation e-mail contains the contractual terms and conditions with your order data and these Terms of service and can be printed out or saved.
2.2 The contractual text is saved with us, but for security reasons cannot be directly accessed by you. For each customer we offer a “My account” facility with a password protected
access. After registering, you can view your orders, change your account and address information and subscribe or unsubscribe to our newsletter. The customer undertakes to treat personal access data as confidential and not to allow access by unauthorised third parties.

3. Contractual partner, language and conclusion of the contract
3.1 Your contractual partner is Marko Gorc s.p., Jurčičeva cesta 3/2, 1290 Grosuplje, Slovenia. Contracts in our internet shop are currently concluded in English. All our quotations are subject to confirmation unless they become the content of a contractual agreement. Before sending your order, there is the option of checking and correcting the information you have entered.
3.2 By placing your order, you are entering into a binding contract. Immediately after confirmation of your order, you will receive an automatically generated order confirmation.
This confirmation of receipt does not represent an acceptance of your order, unless you have selected the advance payment method of payment and we ask you for payment in the order confirmation e-mail.
3.3 A binding contract already materialises immediately after your order, if you accept a corresponding invitation and complete your order with payment via one of the online
payment services.
3.4 If you have selected a different payment option for your order, a binding contract first materialises through our declaration of acceptance by means of a separate e-mail.
This e-mail contains the subject “Confirmation of your order”.
3.5 If the order materialises by means of a separate e-mail according to clause 3.4, you are bound – subject to your statutory right of rescission – to your order for 3 business
days at the most.
3.6 Please note that in the event of prepayment, the delivery first takes place after the entire sum of payment has been posted to our account. In the event of prepayment, the item is
reserved for one week maximum. If your payment is received after the first week, delays in delivery may occur.

4. Prices, dispatch costs
4.1 For orders in our internet shop, the prices indicated at the time of the order apply. The prices indicated are final prices, which means they include the statutory VAT valid at the given time in Slovenia and other price components.
We deliver free of shipping costs for orders of €300.
4. Orders under 300€ are sent out with a shipping charge based on your location and weight of the items ordered.

European Union:

5.5€ per kilogram. 40€ maximum cost for shipping.

Rest of the world

14.2€ per kilogram. 60€ maximum cost for shipping.

5. Payment and delivery
Goods in stock will be dispatched as soon as payment is received to our account. 
You can pay the invoiced amount via the online provider PayPal. At the end of the order process you will be taken to the Paypal page for you to log in. You must already be registered there or register, authenticate yourself with your access data and confirm the payment transfer to us (exception: guest account).

5.1 We can deliver goods in stock immediately upon receipt of the order and, if necessary, receipt of pre-payment. Goods in stock will be marked as such on the product pages with the note stock. The product page will also indicate the dispatch time for goods which are not in stock.
5.2 The obligation to deliver does not apply if deliveries have not been made to us properly and in time and we are not responsible for the lack of availability. We will
inform you immediately if the goods are not available and will immediately reimburse any pre-payment.
5.3 The delivery period shall be extended by an appropriate length of time in the event of strike measures and lockouts which have a detrimental effect on delivery and other circumstances for which we are not responsible, especially in cases of delayed deliveries caused by force majeure. We will inform the buyer immediately of the start and finish of such impediments.
5.4 In the case of consumers, and in the case of a contract of sale involving the carriage of goods, the risk of accidental destruction and accidental deterioration of the goods
purchased is transferred when the goods are passed from the transporter to the consumer or a recipient specified by the consumer. This applies regardless of whether the dispatch was insured or not. Otherwise, the risk of accidental destruction and accidental deterioration of the goods is transferred to the buyer upon transfer, and in the case of a contract of sale involving the carriage of goods, with the delivery of the goods to the freight company or other person or establishment designated to carry out
delivery.

6. Right of cancellation
Subsequently, you will receive special instructions regarding the requirements and consequences of the statutory right of rescission for shipping orders. A contractual
concession of rights beyond the law is therefore not involved. In particular, noncommercial resellers are entitled to the statutory right of rescission.

Cancellation terms and conditions

Right of cancellation
They have the right to cancel this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have/has taken possession of the last goods. In order to exercise your right of rescission, you must inform us (Marko Gorc s.p., Jurčičeva cesta 3/2, 1290 Grosuplje, Slovenia e-mail: info@zenropeworks.com) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent in the mail, by fax or e-mail). For this purpose, you may use the attached sample withdrawal form on our web site, but it is not mandatory. You can electronically fill out and submit the sample withdrawal form or any other clear declaration on our website as well. If you make use of this option, we will immediately give you a confirmation of our receipt of such a withdrawal, e.g. by e-mail. In order to observe the withdrawal period, it suffices for you to send the message regarding the exercising of the right of rescission prior to the expiration of the cancellation period.

Consequence of the cancellation
If you withdraw from this contract, we must pay back to you all of the payments that we have received from you, including the delivery costs (with the exception of the additional costs that result from you having chosen another type of delivery other than the most economical standard delivery that we offer), immediately and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we use the same method of payment that you used for the original transaction, unless something else was explicitly agreed with you. In no case will you be charged fees for this repayment. We may withhold repayment until we have received the goods back or until you have demonstrated that you have sent back the goods, depending on which is the earlier point in time. In any case, you must return or hand over the goods to us immediately and at the latest within fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you ship the goods before the expiration of the deadline of fourteen days. We pick up the goods. We will bear the costs of returning the goods. You only need to pay for any diminished value of the goods if this loss in value is due to an unnecessary handling of the goods by you for the purpose of inspecting the condition, properties and functioning of the goods.

End of the cancellation terms and conditions

6.1 If you want to withdraw from the contract, then please fill the sample form below send it back to us to info@zenropeworks.com

Sample off a withdrawal form
– I/we hereby withdraw from (*) the contract I/we concluded regarding the purchase
of the following goods (*) / the provision of the following service (*)
– Ordered on (*) / received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only for notification on paper)
– Date

7. Retention of title
The goods remain our property until payment has been received in full.

8. Warranty and complaint management
8.1 The statutory warranty period of 2 years applies to goods supplied by us. This period begins with dispatch of the goods. Warranty claims against traders are limited to a
period of one year from dispatch.
8.2 Customers must notify us in writing of obvious defects immediately, but at the latest within a period of 14 days from receipt of the goods. Upon discovering non-obvious
defects, you are obligated to notify us immediately, at the latest within 14 days from discovery of the defect. The timely sending of the notice suffices to preserve the
rights of the purchaser. Otherwise, the goods are considered accepted, even in view of the respective defect.
8.3 Expressly exempted from the restriction or exclusions of warranty liability contained in provisions 8.1. and 8.2. above are compensation claims for loss of life, physical
damage or damage to health caused by a failing which arises from a breach of duty for which we are responsible, as well as compensation claims for other damages which
arise from intentional or negligent breach of duty on our part. The legal statute of limitation of 2 years applies to the aforementioned exceptional claims. Limitations or exclusions from warranty claims overall do not apply in the event of acceptance of warranted properties by us or due to the malicious concealment of a defect by us as defined by Slovenian civil code. Any manufacturer warranty also remains unaffected. If our liability is excluded or restricted or the aforementioned exceptions are governed by this, this also applies to personal liability of our workers, employees, legal representatives and vicarious agents.

E-mail: info@zenropeworks.com

9. Data protection notice
Our data protection policy is based on the statutory provisions. Details regarding the collection and use of your personal data can be found in our Data Protection Provisions
which also contain details regarding credit screening in which process the likelihood of a payment default is assessed, which also includes your address data.

10. Applicable law, court of jurisdiction
10.1 The law of the Federal Public of Slovenia shall apply to all legal transactions or other legal relationships with us. The United Nations Convention on Contrast for the
International sale of Goods (CISG) and any other inter-country agreements do not apply, even after being accepted into Slovenian law. This choice of law means that a
customer whose usual place of residence is in one of the states of the EU or of Switzerland is guaranteed that protection which arises from compulsory legal
provisions of the law this country, and cannot be deprived of such protection.
10.2 In commercial relationships with traders and with legal persons under public law, our place of business is agreed as the court of jurisdiction for all legal disputes regarding these commercial terms and conditions and individual agreements concluded during their validity, including actions on dishonoured bills and cheques. In this case we arealso entitled to take legal action at the location of the registered office of the customer.

11. Severability clause
Should individual provisions of these general terms and condition of business be legally invalid in full or in part, or subsequently lose their legal validity, the validity of the other general terms and conditions shall be unaffected by this. The statutory provisions shall take the place of the invalid provisions. The same applies if the general terms and conditions of business contain an unforeseen loophole.